Last updated: January 8, 2026
This Legal page applies to The Global Lifestyle Hub, an online retail business operating in the United Kingdom via WooCommerce.
1. BUSINESS INFORMATION
The Global Lifestyle Hub is a trading name operated by Paul Harding, sole trader, United Kingdom.
Business Address:
280 Crankhall Lane Wednesbury, West Midlands WS10 0DZ
Email: thegloballifestylehub@thegloballifestylehub.com
Orders & Returns: orders@thegloballifestylehub.com
Privacy Enquiries: thegloballifestylehub@thegloballifestylehub.com
The Global Lifestyle Hub complies with UK consumer protection, e-commerce, and data protection laws.
2. PRIVACY POLICY
What Personal Data We Collect
When you place an order:
- Name
- Billing and delivery address
- Email address
- Phone number
Payments are processed securely by third-party providers (such as Stripe or PayPal).
We do not store card or payment details.
When you create an account:
- Username and email address
When you browse this website:
- IP address
- Pages visited
- Browser and device information
(Collected anonymously for performance and security purposes)
How Your Data Is Used
Your data is used to:
- Process and deliver orders
- Provide customer support
- Meet legal and tax obligations
- Improve website functionality and performance
Legal Basis for Processing
We process data based on:
- Contractual necessity
- Legal obligation
- Legitimate business interest
- Consent (marketing emails only)
Data Sharing
We only share data with trusted third parties necessary to operate our business, such as:
- Payment processors
- Delivery services
- Website analytics providers
We never sell or rent your personal data.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request corrections
- Request deletion (where legally permitted)
- Withdraw consent at any time
To exercise your rights, email:
thegloballifestylehub@thegloballifestylehub.com
Data Retention
Order and transaction records are retained for 6 years to comply with HMRC requirements.
3. COOKIE POLICY
What Are Cookies?
Cookies are small text files stored on your device that help this website function correctly and understand how visitors use the site.
Cookies Used on This Website
Strictly Necessary Cookies
These are required for:
- Shopping cart functionality
- Checkout process
- Customer login
These cookies are essential and do not require consent under UK law.
Analytics Cookies
Anonymous analytics cookies may be used to understand website performance and improve user experience.
Managing Cookies
You can:
- Control cookies through your browser settings
- Delete cookies at any time
Disabling cookies may affect website functionality.
International Visitors
This website is operated from the United Kingdom and is intended for a global audience.
Depending on your location, different privacy and cookie laws may apply. We aim to apply a consistent standard of transparency and user control worldwide.
You can manage or disable cookies at any time through your browser settings. Where required by law, we limit cookie usage to essential functionality only unless additional consent is provided.
If you are a resident of the United States, you may opt out of certain data uses by adjusting your browser settings or contacting us at privacy@thegloballifestylehub.com.
By continuing to use this website, you acknowledge and accept the use of essential cookies required for site operation.
4. TERMS & CONDITIONS OF SALE
Placing Orders
When you place an order, you are making an offer to purchase goods.
An order is accepted once you receive an order confirmation email.
Pricing
- All prices include VAT where applicable
- Delivery costs are displayed at checkout
Delivery
- Orders are dispatched within 2–3 working days
- UK delivery: 3–5 working days
- International delivery: 7–14 working days
Delivery times are estimates and may vary due to factors beyond our control.
Shipping Restrictions
Some products sold on this website, particularly large, heavy, or specialist items, are only available for delivery within the United Kingdom.
Where international delivery is not available, this will be clearly stated in the product description.
If an order is placed for a product that cannot be delivered to the customer’s location, we reserve the right to:
- Cancel the order
- Issue a full refund
Customers outside the UK are encouraged to contact us before placing an order to confirm delivery availability.
Consumer Rights
Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.
Liability
We are not responsible for indirect or consequential losses except where required by law.
5. RETURNS & REFUNDS POLICY
Right to Cancel
You have the right to cancel your order within 14 days of receiving it.
Change of Mind Returns
- Items must be unused and in original packaging
- Return postage costs are the customer’s responsibility
Faulty or Damaged Items
If your item is faulty or damaged:
- Contact us within 7 days of delivery
- Provide photos where possible
- We will offer a replacement or full refund at no cost
Non-Returnable Items
- Custom or personalised products
- Perishable goods
- Final-sale items
6. MEDICAL & WELLNESS DISCLAIMER
No Medical Advice
Information on this website, including content relating to essential oils, aromatherapy, and lifestyle products, is provided for educational purposes only and is not medical advice.
Safety Information
- Essential oils must not be ingested
- Always dilute before topical use
- Some oils may cause irritation or interact with medications
- Pregnant or breastfeeding individuals, children, and those with medical conditions should consult a healthcare professional before use
Medical Emergencies
For urgent medical assistance, call 999.
For non-emergency medical advice in the UK, call 111.